So your Duet washer has a gremlin?! Well that happens, a little too frequently if you ask me...
The good news is Whirlpool Duet washing machines have a diagnostic mode to help troubleshoot what's the problem with your washer.
Here's the tricky part… There have been several washing machines that Whirlpool has chosen to name Duet. The Whirlpool think tank must be music lovers or something… This Duet washer repair guide is for the latest direct drive version.
The good news is Whirlpool Duet washing machines have a diagnostic mode to help troubleshoot what's the problem with your washer.
Here's the tricky part… There have been several washing machines that Whirlpool has chosen to name Duet. The Whirlpool think tank must be music lovers or something… This Duet washer repair guide is for the latest direct drive version.
WFW70HE, WFW80HE, WFW81HE, WFW94HE, WFW95HE, WFW96HE, WFW97HE (Non Steam)
WFW8640, WFW86HE, WFW8740, WFW87HE, WFW88HE (Steam)
Duet Washer Repair Guide
Troubleshooting Common Problems
Duet Diagnostic Test Mode
Duet Quick Diagnostic Test | Duet Washer Error Codes
Duet Washer Part Testing | Duet Wire Diagram
Troubleshooting Common Problems
Duet Diagnostic Test Mode
Duet Quick Diagnostic Test | Duet Washer Error Codes
Duet Washer Part Testing | Duet Wire Diagram
Troubleshooting Common Duet Washer Problems
View and Download Whirlpool Duet Front-Load Washer use and care manual online. Whirlpool FRONT-LOADING AUTOMATIC WASHER Use & Care Guide. Duet Front-Load Washer Washer pdf manual download. Also for: Duet. I have a Whirlpool Duet washer WFW88HEAW0 that seems to run just fine, but it never displays the remaining time, only codes. The codes are different for the different wash load types. View and Download Whirlpool Duet HT GHW9250ML1 use and care manual online. FRONT-LOADING AUTOMATIC WASHER. Duet HT GHW9250ML1 Washer pdf manual download.
Duet Washer Won't Turn On
Download Manual for Model GHW9400PW4 WHIRLPOOL RESIDENTIAL WASHER.Sears PartsDirect has parts, manuals & part diagrams for all types of repair projects. Our Whirlpool washing machine repair manual will help you to diagnose and troubleshoot your Whirlpool washer problem, cheaply and easily. See easy to follow diagrams on how to take apart your machine and replace the broken washer parts. Learn how to service and maintain your machine yourself. Washers & Dryers Washers Explore Washers. Whirlpool at CES Every day, care Home Innovations. Manuals Rebates Connect Your Appliance Home Appliance Parts & Accessories.
- Unplug the washer for 30 seconds to attempt to reset the Duet washer control.
- Attempt a Duet Washer Quick Diagnostic Test
- Check the power supply at the wall with some other device. If the wall plug has power...
- Check the Duet Line power filter
- Check power at the control.
Duet Washer Won't Start
- Unplug the washer for 30 seconds to attempt to reset the Duet washer control.
- Attempt a Duet Washer Quick Diagnostic Test
- Does The Washer Have Power? => No Look at 'Duet washer wont turn on' (one up)
Duet Washer's Door Won't Lock
- Unplug the washer for 30 seconds to attempt to reset the Duet washer control.
- Attempt a Duet Washer Quick Diagnostic Test
- Check the Duet door lock. (Duet Door Lock Check)
Duet Washer's Door Won't Unlock
- Unplug the washer for 30 seconds to attempt to reset the Duet washer control.
- Attempt a Duet Washer Quick Diagnostic Test => Washer will not do a Duet Washer Quick Diagnostic Test
- You can manually unlock the washer by removing the top (remove screws on the back of the top panel and slide the top panel back to lift off. then with the washer unplugged reach down and pull a small ring on the top of the door lock to manually open the door lock.
- Check the Duet door lock (Duet Door Lock Check)
Duet Washer Won't Fill
Start with the easy stuff…
- Unplug the washer for 30 seconds to attempt to reset the Duet washer control.
- Check your home water valves
- if your fill hoses have a flood stop check valve turn the water off, disconnect the hoses and run a little water into a bucket. Then reconnect the hoses to your washer and do a Duet Washer Quick Diagnostic Test.
- Check the Duet water valves (Duet Washer Valve Check)
Duet Washer's Drum Won't Rotate
- Unplug the washer for 30 seconds to attempt to reset the Duet washer control.
- Attempt a Duet Washer Quick Diagnostic Test
- Check the Duet Motor and motor control unit (Duet Motor Check)
Duet Washer Leaking
The most common cause of a Duet washer leaking is a hole in the washers door boot / bellows. However, a leak can come from many of the washer's parts. the best way is to narrow your problem down… is it leaking all the time, even when the washer is off? (valve or water supply) or only when the washer is running? (hose, drain pump, door boot / bellows) Visually inspect the washer for the source of the leak… be careful of moving parts that may remove your parts!
Duet Washer Vibration
- Make sure your Duet washer is on solid footing… can you rock the washer by pressing on one of the corners.(adjust the washer legs)
- Does the washer go out of balance EMPTY during a Duet Washer Quick Diagnostic Test? No => What if you have a heavy load of like items (all towels) on a short normal cycle? If it can balance an all towel load, your problem is probably load related. (Read the users manual) If it is off balance empty or the all towel load went off balance move to step #3.
- Press down on the inner drum and feel for a popping movement (The inner drum support may be broken… this is bad) Try rotating the drum a few degrees and try several times… the inner and outer drums should move together as a unit. Sometimes the three point support that suspends the inner drum inside the outer drum can crack. If there is movement you may need a new inner wash drum.
- Unplug the washer and remove the back panel to check the tub shocks. They should all be attached.
- If all that checks out your probably safe to replace the washer's shocks.
Duet Washer Not Cleaning Well
Your washer can get extremely nasty inside in places you can't see. Try leaving the door open a crack when the washer is not in use and make sure to use the Clean washer cycle from time to time. Run a Duet Washer Quick Diagnostic Test and make sure that the washer is mechanically working correctly. If it is then you may want to try a different detergent.
Stinky Duet Washer
Whirlpool has made big improvements with the new Duet washers to reduce odors with an improved venting system. Hoverer, the clean washer cycle is there for a reason! Your washer can get extremely nasty inside in places you can't see. Try leaving the door open a crack when the washer is not in use and make sure to use the Clean washer cycle from time to time.
Duet Washer Won't Drain
The most common Duet washer problem
Whirlpool Duet Sport Washer User Guide
- Unplug the washer for 30 seconds to attempt to reset the Duet washer control.
- Enter the Duet Washer Diagnostic Mode and check for error codes.
- If your Duet washer has an F9E1 or SUDS error code (long drain) you may want to skip passed all the fill steps to step C07 (to test the drain pump.) This will hopefully keep your beloved Duet washer from filling with more water that it can't drain. You can't skip C00 (Door Lock) and C03 (Dispensing System) and go strait to testing the drain pump.
- The best way I have found to deal with the water when your washer's drain pump isn't working is to use a shop-vac and pull from the drain hose. If that works the your pump is highly suspect. If it doesn't work then you almost certainly have a clog in your Duet washer's drain system and the pump may be fine.
- If you can hear that the pump is trying to drain, you know it's getting power from the Duet control like it should. Remove the pump and check for blockages. If the drain pump is not even trying to run you will need to check power supply to the pump for 120VAC when it should be draining. at the Duet control's DP2 connection and at the drain pump.